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Instructions Reimagined | ||
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Step by Step Instructions | ||
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You Have Questions ? We have answers :
What are the instructions like?
We provide digital instructions for the Moss Garden and Flower Addon sets. All Moss Garden instructions are designed by Modern Brick Haus.
If you ever need help and cant figure out what went wrong, message us at contact@modernbrickhaus.com for help!
Do you ship internationally?
We do ship internationally! We do our best to provide discounted shipping costs for all orders outside of North America.
International shipping outside of the USA is subject to import fees and taxes by the local government. Depending on your home country a customs tax may be applied in addition to your shipping cost as they are the customers responsibility
I am missing a piece or received a wrong order/broke item.
We pride ourselves on great customer service. Please email us at contact@modernbrickhaus.com with your issue and we will fix it. All purchases have our make it right guarantee.
We spend lots of time quality checking our product to ensure you never have missing pieces. Sometimes it happens! Just let us know and we will send you replacement pieces.
It is common even for us who have been building sets a long time to miss a piece that is actually in our pile. Double check to make sure your piece isn't flipped upside down, stuck in other pieces, or lost on the floor. Many times we find this is where they have been hiding!
Do your products come pre-built / assembled?
No, they are not assembled or pre-built. They do come with both digital step by step instructions AND video walkthrough tutorials to help you throughout the build.
We do offer custom designed 1 of 1 art as a commission service. If you are interested, please contact us at contact@modernbrickhaus.com or in the contact us form on our website to get in touch.
How much time does it take to build my set?
Truthfully it depends! Number of pieces, build complexity, and your experience are all variables in time. Expect between 1 to 4 hours of building time for our larger sets.
Do MBH sets come with official Bricks?
We are not a supplier of official LEGO® bricks.
Our designer, a LEGO® enthusiast since he was a child, understands the need for quality bricks. In order to have customized colors outside of the traditional LEGO® offering, we had to find alternative suppliers. All bricks have been quality tested and approved to provide the highest quality bricks we can supply.
LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorize or endorse this site.
What is your change/cancellation policy?
If you need to change address, product type, or anything else. Please contact us with the contact form in the bottom right of our website as soon as possible and we will help right away!
Cancellation of orders will only be accepted if before an order is processed and shipped. Please read our return policy for more info.

If for any reason your product doesn't meet your expectations, wheter it's a defect, an error, or anything else, we'll do everything we can to Make It Right. From 1 on 1 human support to free replacementrs foir missing bricks, we got you covered.